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Christmas Delivery


Order between the 1st November and the 20th December to take advantage of our extended returns policy, which gives you until the 14th January to return any goods.


Friday 14th - Last day for international Royal Mail Standard delivery (12pm deadline)

Tuesday 18th - Last day for Standard 2nd class Royal Mail delivery 

Thursday 20th - Last day for Standard 1st class Royal Mail delivery and UPS 24hr standard delivery (12pm deadline)

Tuesday 25th - Wednesday 26th - Closed

Thursday 27th, Friday 28th & Monday 31st - Office open 9am-12pm

Tuesday 1st - Closed for New year

Wednesday 2nd - Open as usual



About our Christmas Deadlines

Returns Policy

All orders placed between the 1st November and the 20th December will be subjected to our Christmas returns policy, which enables you to return any goods right up until the 14th January. If you've ordered something that doesn't fit, or just isn't quite right, return it to us in its original condition with a completed returns form.

Click here to download the returns form

Collecting from Optimum

If you're one of those that leave it to the very last minute and live locally, you can still use our click and collect service, right up until the 24th December. All orders need to be collected before 12pm on the 24th December.

January Deliveries

Our normal service will resume on the 3rd January, all orders placed over the Christmas holidays will be posted on the 3rd.